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Returns

We get it, things don't always work out! Let us make your return as hassle free as possible. Please review the return policy and if you have any questions e-mail us at: shopbluechicboutique@gmail.com

Click here to look up your order and print your label:

https://track.shipstation.com/f/r/d/ofOjG24WlfOWMe2sIev5Cw%3D%3D 

 

*Returns using our pre-paid labels are free as long as you choose store credit!  Store credit never expires!  With 5-8 new items going on daily there are lots of items to choose from!  We keep a record of your store credit so if you ever forget your code just send us an e-mail

*If you choose a refund using our pre-paid labels we will subtract $7 off of your refund for postage.
*You can also mail the item(s) yourself and if you choose store credit we will add $4 extra to your store credit. If you choose a refund on self-mailed items, we will refund the full amount of your purchase. You can mail returns back to : Blue Chic Boutique W4799 Pembridge Trl Monroe, WI 53566
*You have 30 days to return items for a refund or store credit.
•All merchandise must be returned unworn, unwashed, with original tags attached (note: not all items have tags and will be accepted)
•Customers that receive a defective/damaged item must contact Blue Chic via e-mail within 7 days to report it.  We will let you know how to proceed. Please note the defect on your return form.  

•All items are inspected on return, those with makeup, dirt, or other damage will not be accepted.  Please contact us via e-mail to let us know if an item is defective and we will let you know how to proceed.

*All returns should be accompanied by a completed return form. If you are unable to find your return form please put a slip of paper in with your return with your name, address, phone number, the reason for the return, and if you want store credit or a refund.
*Shipping fees are non-refundable
*Refunds will be credited to the credit card used for the original transaction. As soon as the refund is processed you will get an e-mail. Refunds typically take 24-72 hours to show up on your card. Occasionally it takes longer.
*Once the return is received it typically takes us 3-7 days to get it processed. We have a small staff, so please be patient with processing times. We try our best to get returns done in a timely manner!

No returns on clearance items!

 

Our address once again is: 

Blue Chic Boutique W4799 Pembridge Trl Monroe, WI 53566

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